Quality Policy

BIOMOL, S.L., a company dedicated to the commercialization of laboratory and clinical diagnostic materials (consumables, reagents, equipment, etc.) in the field of life sciences, has always been committed to offering its customers a high level of quality service, ensuring their satisfaction in accordance with their requirements.

The quality policy of BIOMOL, S.L. consists of:

• Mending our mistakes and avoiding the occurrence of errors.

• Ensuring customer satisfaction.

• Achieving employee involvement and ensuring their employment stability.
  

The organization maintains the quality of services, thus satisfying the contractual requirements, the wishes and expectations of customers, the applicable legal and regulatory requirements as well as the standards and quality levels established by us.

Our management policy is embodied in objectives in such a way that it continuously improves our quality system. The final result is to guarantee the achievement of the following objectives:

THE OBLIGATION OF PERMANENT IMPROVEMENT. That each person feels the need for permanent professional and personal improvement.I

MPROVEMENT OF THE PERSONNEL ENVIRONMENT. For greater individual fulfillment.

CONTINUOUS QUALITY IMPROVEMENT. Elimination of errors and defects.

TO STRIVE FOR PERFECTION. Everything that is done has to aim for perfection in customer service. It is the company’s source of income, everyone else spends and “lives” on this income.

SUPPLIERS. Suppliers are our partners, they give us credit, and they trust our company, which we all represent. We must be faithful, treating them with courtesy and politeness, let us not forget that they are part of the company.

MEANS. The management as well as the company have the obligation to provide all the necessary means o be able to fulfill the objectives set. The purpose is to create wealth, “the company is all of us.”

The sum of all of them will ensure that the image conveyed to the outside world is that of a serious company, with guaranteed quality and economic solvency.
In order to achieve these objectives, the Management establishes the necessary measures to ensure that its quality system is disseminated to all areas of the company; that it is understood, applied, reviewed and updated.
The Management is also committed to providing all the material and human resources necessary to successfully implement the company’s quality policy, disseminating the evolution and effectiveness of the management system to all levels of the company.

 In Seville, August 02, 2022

C/ Biología No. 2, Local 1, 41015 – Sevilla biomol@biomol.es

Tel. 954 335 040 Fax. 954 334 962